Returns Policy

At Innommé, we aim to ensure your satisfaction with our products. If for any reason you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 14 days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions about how to return your item to us, contact us at bonjour@innommé.com